Make sure ChatGPT gets your business right
When customers ask ChatGPT about you, it should have your services, hours, locations and contact details right. We audit what it says, fix your facts at the source and check them every month.
What ChatGPT says about you
| Fact | ChatGPT said | Status |
|---|---|---|
| Sunday hours | “Closed” | Fixed |
| Services | Missing 2 | Fixed |
| Phone number | Old number | Fixed |
| New location | Not listed | IN PROGRESS |
AI repeats whatever it finds about you
If your information is wrong or missing anywhere online, customers can hear the mistake from ChatGPT.
Old listings and out-of-date pages keep feeding the wrong hours and details into AI answers.
AI pieces together your profile from many sources, and one stale page can linger for years.
If your business isn’t described clearly and consistently online, AI has too little to go on.
Your business, described correctly everywhere
ChatGPT builds its picture of your business from your website, Google Business Profile, directories, review sites and other public sources, plus any information you can submit directly where that option exists.
We audit what ChatGPT and other assistants say about you, fix the facts at each source, handle claiming and verification where it’s available, and check again every month.
What it takes to get your facts right
Eight pieces of work that keep your business information accurate and consistent wherever AI looks.
Business facts audit
We ask ChatGPT and other assistants about you and record every error and gap.
- Name, hours, contact, locations
- Services & pricing signals
- Error & gap report
Claim & verification
Where a business claiming option exists, we prepare and handle it with you.
- Eligibility check
- Claim & ID guidance
- Profile details submitted
Source clean-up
We fix your facts at the sources AI relies on.
- Website & contact pages
- Google Business Profile
- Directories & maps listings
Structured data
Machine-readable facts that leave no doubt about your business details.
- Organization & LocalBusiness
- Opening hours & locations
- Services & offers
Descriptions & photos
Clear, current descriptions and photos wherever your business appears.
- Business description
- Service descriptions
- Up-to-date photos
Reviews & reputation
AI notices what customers say, so we help you earn reviews and respond to them.
- Review generation plan
- Response templates
- Reputation monitoring
Ongoing monitoring
Facts drift over time. We check every month and fix anything that slips.
- Monthly AI fact checks
- Listing change alerts
- Fast corrections
Mentions reporting
A monthly report on how AI describes and recommends you.
- Accuracy score
- Mentions & recommendations
- Plain-language summary
How we approach AI business profiles
These four rules shape every plan we write and every campaign we run.
Get every fact right
One wrong opening time can lose you a customer, so accuracy comes before reach.
Fix the source
AI repeats its sources. We correct the facts where they’re published, so the corrections last.
Say the same thing everywhere
The same name, address, hours and services on every listing. AI trusts consistent information.
Check every month
Listings change and AI updates. A monthly check catches small errors before they cost you customers.
From wrong facts to the right answer
You’ll always know what we’re working on and why. Tap a step to see what it includes.
- Fact checks across assistantsChatGPT, Gemini, Perplexity
- Source tracingWhere wrong facts come from
- Priority listWhat matters most gets fixed first
- Website facts & schemaContact, hours, services, locations
- Google Business ProfileComplete and accurate
- Directories & mapsBing, Apple, industry sites
- Eligibility checkWhat’s available for your business
- Claim & ID stepsGuided, step by step
- Profile detailsAccurate, complete, on-brand
- Monthly fact checksAcross AI assistants
- Change alertsListings edited by others
- Monthly reportAccuracy and mentions
See where you stand first. The free audit takes about a minute.
Run free audit →
Your work is handled by our team of freelancing experts from the industry. (Rakesh Siliveru, Akhil Kammari, Nibin Yohannan, Sai Mohan Bopparaju)
Meet the team →What to expect
Fixing sources is quick. AI takes a little longer to catch up.
Audit
What AI says about you, and where the wrong facts come from.
Fix sources
Website, Google Business Profile and listings corrected.
AI catches up
Corrections start to show in AI answers.
Monitor
Monthly checks keep your facts accurate.
How STARC compares
Fixing one listing isn’t enough, because AI looks everywhere.
| Doing it in-house | Typical agency | STARC | |
|---|---|---|---|
| What gets checked | ~Google listing only | ~A few directories | ✓AI answers and every key source |
| Fixing errors | ~When someone complains | ~One-off clean-up | ✓At the source, then monitored |
| Structured data | ✕Rarely | ~Sometimes | ✓Always, on every location |
| Monitoring | ✕None | ✕None | ✓Monthly AI fact checks |
| Reporting | ✕None | ~Listing counts | ✓Accuracy and mentions in plain language |
| Cost | ~Salaries and training | ✕Agency fees and overheads | ✓Freelance rates, lower than agency fees |
Accurate facts for every kind of business
Every business finds customers differently, so we adapt the plan to how yours buy.
Local service businesses
Hours, service areas and phone numbers have to be right. A wrong detail can turn a call into a lost customer.
- Service-area accuracy
- Opening and holiday hours
- Click-to-call details
- Google Business Profile alignment
E-commerce stores
Shoppers ask AI about shipping, returns, contact details and your brand before they buy.
- Brand & store facts
- Shipping and returns info
- Customer support details
- Product category clarity
B2B & SaaS companies
AI should describe what your product does, who it’s for and how it’s priced, accurately.
- Product & category description
- Pricing and plan signals
- Integrations and use cases
- Company and leadership facts
Clinics & professionals
Credentials, specialties, locations and booking details must be correct, because trust depends on them.
- Practitioner credentials
- Specialties and services
- Clinic locations and hours
- Booking and contact details
Plans sized by your locations
Every plan covers the same work. The difference is how many locations or brands we manage.
The tools we use
These tools handle research, tracking and reporting. Experience decides what we do with the data.
Questions we hear a lot
If your question isn’t here, ask us directly. We reply within one business day.
Ask a question →What is a ChatGPT business profile?
It’s how ChatGPT understands and describes your business: your name, services, hours, locations and contact details. That picture comes from public sources and, where available, from information you provide directly.
Where does ChatGPT get information about my business?
From many places: your website, Google Business Profile, directories, review sites, news and other public pages. That’s why fixing facts at every source matters.
Can I claim my business on ChatGPT?
Options for businesses to claim or submit information are still changing and depend on your market. We check what’s available to you and handle it if it is, and we fix your sources either way.
How is this different from AI search optimisation?
This service is about accuracy: making sure AI gets your facts right. AI search optimisation is about visibility: getting recommended for the questions customers ask. They work well together.
How long until ChatGPT shows the correct information?
Source fixes happen in the first few weeks. AI answers usually reflect corrections within a few weeks to a couple of months, depending on how each assistant updates.
Do you handle multiple locations?
Yes. Plans are sized by location, and each one gets its own facts audit, listings clean-up and monitoring.
Related services
Accurate facts come first. These services build visibility on top of them.
See what ChatGPT says about your business.
Start with a free business facts check, or talk to us about your locations. Or call +91 70138 40985.